Delivery time, rules and conditions

All orders sent by Gunfire are well protected and forwarded with use of GLS courier services. The only exception here is Greece, where packages are delivered via UPS courier services due to a faster international transport.

GLS enables you to track your package's whereabouts on the GLS Website, allowing you to know precisely where your package is and when it will arrive.

Please note some important rules and information regarding the shipments made by Gunfire and forwarded via GLS.

1. The information about the package being shipped is always sent to the recipient's e-mail address. The message includes a Track ID of the package, and is sent only after the order is fully completed and prepared to be handed over to the courier.
   
   
2. Typical time for the order to be processed, from the moment of receiving the payment until shipment, is no more than 24 hrs.
   
   
3. All provided time limits refer to business days only.
   
   
4. Order processing time is not equal to order delivery time.
   
   
5. Delivery time should be understood as a combined time of order processing (up to 24 hrs) and order forwarding. Please refer to the map at the bottom of this page for more information.
   
   
6. Gunfire.pl always confirms your order by sending an e-mail to your address as soon as our staff begins processing your order. The e-mail contains:
   
   • full payment information (if you have already paid, please ignore that)
     
   • a link allowing you to cancel the order
   • order code and number, purchase list, cost summary and delivery method
     
    
7. All orders must be paid within 14 days from the moment of placement. Should an order await payment for more than 14 days, Gunfire.pl holds the right to cancel the order and marks it as 'false' withut further notice.
    
   
8. Should you like to change the delivery address, please contact us via e-mail before making the payment. If the payment has already been made, please contact us by phone immediately under +48 71 325 61 96. Otherwise, introducing changes to the delivery address might not be possible.
   
   
9. For changes to be made, a valid login and order number must be provided by the buyer. The shop's staff is entitled to ask a few questions to validate the caller's identity.
   
   
10. Orders are sent only if the ordered wares are available in the warehouse.
    
    
11. Should a mistake on the website occur, and an ordered product happens not to be available in the warehouse, the order is put on hold and the shop's staff makes full efforts to contact the buyer - via phone and/or e-mail - to specify, how the order should be handled.
    
    
12. Should contacting the the buyer prove impossible within 14 days, Gunfire.pl is entitled to either cancel the order and make a full refund to the buyer's account, or to process the order without the missing item, making a refund of the missing product's worth to the buyer's account.
    
    
13. Changes to the order might be made via phone. Making changes by e-mail might prove unsuccessful - all orders are sent as soon as it is possible, sometimes before the staff has the possibility to read the e-mail.
    
    
14. An order might be cancelled upon the buyer's request, as long as the package has not yet been sent. A sent order cannot be cancelled.
    
    
15. Typical delivery time for countries within Europe is shown on the map below.