Loyalty points program

The Gunfire loyalty program allows you to gain even more! Collect points and exchange them for high quality products available in our special offer.


How does it work?


For each 10 PLN (about 2,50 EUR, depending on current currency exchange rate) spent on wares in Gunfire, you will receive 1 loyalty program point. These points can be exchanged for products available in our special offer for loyal customers. Each of the selected products has a price set in points, visible below its name.

The acquired points can be also exchanged to pay the shipment costs.

FAQ


Question: How can I aquire loyalty points?

Answer: Loyalty points are earned through placing and paying for orders on Gunfire.pl. For each 10 PLN (about 2,50 EUR, depending on current currency exchange rate) spent on wares in Gunfire, you will receive 1 loyalty program point. Meaning, if you order for 250 EUR, you will receive about 100 loyalty points.


Question: Where can I check how many loyalty points I have?

Answer: The amount of points you have can be checked by logging in on the website and selecting the YOUR ACCOUNT tab.

Question: Do loyalty points expire?

Answer: No. Once gained, the points can only be spent. You don't loose them over time.


Question: How can I buy a product for points?

Answer: It's fairly easy. All you need to do is go to the "Available for points" menu on the bottom left. There you'll find all products available for points, divided into cathegories for easy navigation. Choosing any cathegory will open a list of all products available for points tied to it, along with prices in loyalty points.

Next, open the product you want to buy for points by choosing "View full description". The webiste will take you to the product's description. If there are enough loyalty points on your account to buy that product for points, a checkbox will appear:

This checkbox should be marked. Then, just choose "Add to cart", just like placing a regular order. If there are not enough points on the customer's account to pay for that product, the checkbox will not appear.


That's about that - all you need to do now is continue placing the order, just like always.


Question: Can I place an order consisting only of products for points?

Answer: No. You need to order at least one product normally.


Question: How can I use my points to pay the shipment costs?

Answer: When placing the order, you'll get to the tab asking you how would you like the order to be shipped and paid. There, you'll find an appropriate checkbox allowing you to choose paying for the shipment in points or in cash. Again, this checkbox will only be possible to check if there are enough points on your account.

 
Question: Is it possible to pay partially for the product with points, and partially with money?

Answer: There is no such possibility.


Question: Does warranty cover products acquired for points?

Answer: Yes. But there is no possibility to return such a product. Should a malfunction occur, the product will be repaired or exchanged.